Security and privacy

How safe is payleven?

payleven is just as secure as common card payment methods, complying with the same standards and regulations of the payment industry. Our transaction partners meet all relevant...

What information is used when making a transaction with payleven?

payleven uses only the necessary payment-related information required to ensure safe, fast and accurate processing of all transactions.

Does the Chip & PIN card reader save any card details?

No, neither the Chip & PIN card reader nor the payleven application store any sensitive data. All sensitive data is encrypted and stored in a safe and compliant environment....

What does payleven use customer data for?

Customer data is requested exclusively for transaction-related processing and is shared with our financial partners solely for such purposes. Under no circumstances would your data be...

What happens if my Chip & PIN card reader is stolen or if I lose it?

No data is stored on the card reader and thus a stolen or lost card reader does not pose a security threat. If you have lost your card reader, you can purchase a new one. Please log in...

What happens to my personal information?

payleven only collects data in accordance with legal requirements and to the extent necessary to process debit or credit card transactions. Under no circumstances would your data be...

What are the rules for using payleven?

There are a few rules that you should be aware of when using payleven: Do's: Submit the full amount of the invoiced goods/service as one transaction. It's not possible...

Why does the app need my location?

For security purposes, payleven can only be used in the country you have registered. In addition, GPS location and timestamp can alert us to improper use of a payleven account.